We are often called by home owners about systems that are not working… systems that they have purchased from someone else just 1 or 2 years ago, and that have either stopped working, or are failing to live up to expectations.
In many cases, the company that sold them the system has gone out of business.
So, the cause of the distress is caused by a combination of the following:
- systems installed poorly by companies who were new to the industry, or hired out the installation to the lowest cost contractor at the time
- no way for homeowners to get hold of these suppliers any more
- the contractors who did the work are long gone. Even if you can get hold of them, they’ll tell you it is not their problem
- no way to tell if the installation was done well…if it met with best practices of system design
- the system may be installed in a suboptimal manner ie in shade, without consultation with the homeowner.
- the inability for a home owner to diagnose their own systems. Information is limited or non existent.
- the safety consequences possibly are significant with solar power – often 500-600v are in the cables.
- the financial consequences are significant
- In many cases, the solar company has not passed on warranty booklets for the panels or the inverter, so homeowners don’t know who to turn to.
- media reports from Fair Trading about failures in systems, causing people to worry if THEY are affected
It is for these reasons that LJW Solar can offer a safety and performance maintence service.
If you are concerned about the safety of your system, or the performance of the system LJW can carry about an audit, and report back on both. Naturally, we are also qualified to make any necessary repairs.
Call now on 1300 792 011 to see how we can assist you. You’ll find we’ll give you peace of mind over safety AND we are seeing that even cleaning panels can improve performance and make the fee associated with this a worthwhile financial exercise.